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Privacy Policy

2. What Information We Collect1. Introduction

1. Introduction

The Canadian Pharmacy Franchise Owners' Association ("CPFOA," "we," "our," or "us") is committed to protecting the privacy and personal information of our Members, website visitors, and contacts. This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with our website and membership activities.


This Policy is governed by applicable Canadian privacy legislation, including the *Personal Information Protection and Electronic Documents Act* (PIPEDA) and, where applicable, provincial privacy legislation.

2. What Information We Collect

We may collect the following types of personal information: 

Contact and Identity Information

  • Name, title
  • Email address, phone number
  • Mailing address

Business Information

  • Company name and operating name
  • Medicine Shoppe store number(s) and location(s)
  • Province/region of operation

Membership and Financial Information

  • Membership application details
  • Invoice and payment records
  • Membership status and history

Website Usage Information

  • IP address, browser type, pages visited (via standard web analytics)
  • Cookie data (see Cookie section below)
 
3. How We Use Your Information

3. How We Use Your Information

We use personal information to:

- Assess and administer membership applications and eligibility

- Manage your membership account and send invoices and receipts

- Communicate with you about Association activities, campaigns, news, and renewals

- Coordinate advocacy and campaign activities

- Comply with legal obligations

- Improve our website and communications


We do not sell, rent, or trade personal information to third parties.

4. Disclosure of Information

4. Disclosure of Information

We may share information with:

- Service providers (e.g., email delivery platforms, payment processors) engaged to support Association operations, under appropriate confidentiality obligations

- Legal or regulatory authorities where required by law

- Other Members, only to the extent necessary for Association activities and with appropriate safeguards


We will not share Member information with the Franchisor (Medicine Shoppe Canada Corporation) or its affiliates without the explicit consent of the Member, except as required by law.


5. Data Retention

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy and to meet our legal obligations. Membership records may be retained after membership ends for a reasonable period for administrative and legal purposes.


6. Security

6. Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. All data is transmitted over encrypted (HTTPS) connections.


7. Cookies

7. Cookies

Our website may use cookies and similar tracking technologies to improve user experience and gather analytics. You may adjust your browser settings to refuse cookies, though some site functionality may be affected.